Investor Statement Rankings

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  • Investor Statement Rankings

Variable Annuity

Investor Statements are a critical line of communication between financial services firms and their clients. DALBAR's annual rankings indicate which firms are using this tool most effectively and efficiently to communicate with their clients.

 
 
 
Variable Annuity Investor Statements 2018
 
 
1
AIG
 
 
2
Thrivent Financial
 
 
3
Jackson National
 
 
4
Pacific Life
 
 
5
Protective
 
 
 
 
Variable Annuity Investor Statements 2017
 
 
1
AIG
 
 
2
Thrivent Financial
 
 
3
THE HARTFORD
 
 
4
Protective
 
 
5
Pacific Life
 
 
 
 
Variable Annuity Investor Statements 2016
 
 
1
AIG
 
 
2
Thrivent Financial
 
 
3
The Hartford
 
 
4
Pacific Life
 
 
5
Protective
 
 
 
 
Variable Annuity Investor Statements 2015
 
 
1
AIG
 
 
2
AXA Equitable
 
 
3
Thrivent Financial
 
;

Mutual Fund

Investor Statements are a critical line of communication between financial services firms and their clients. DALBAR's annual rankings indicate which firms are using this tool most effectively and efficiently to communicate with their clients.

 
 
 
Mutual Fund Statements 2018
 
 
1
BlackRock
 
 
2
VOYA Investment Management
 
 
3
Invesco
 
 
4
American Funds
 
 
5
Federated Funds
 
 
 
 
Mutual Fund Investor Statements 2017
 
 
1
BlackRock
 
 
2
VOYA Investment Management
 
 
3
American Funds
 
 
4
Invesco
 
 
5
Federated Funds
 
 
 
 
Mutual Fund Investor Statements 2016
 
 
1
BlackRock
 
 
2
VOYA Investment Management
 
 
3
American Funds
 
 
4
Invesco
 
 
5
Transamerica
 
 
 
 
Mutual Fund Investor Statements 2015
 
 
1
BlackRock
 
 
2
VOYA Investment Management
 
 
3
Invesco
 
 
4
American Funds
 
 
5
Waddell & Reed
 
 
 
 
Mutual Fund Investor Statements 2014
 
 
1
BlackRock
 
 
2
Invesco
 
 
3
VOYA Investment Management
 
 
4
Waddell & Reed
 
 
5
American Funds
 
 
 
 
Mutual Fund Investor Statements 2013
 
 
1
BlackRock
 
 
2
Lord Abbett
 
 
3
Transamerica
 
 
4
Invesco
 
 
5
Federated Funds
 
 
 
 
Mutual Fund Investor Statements 2012
 
 
1
Lord Abbett
 
 
1
Blackrock
 
 
3
Transamerica IDEX
 
 
4
Federated Funds
 
 
5
INVESCO
 
 
 
 
Mutual Fund Investor Statements 2011
 
 
1
Blackrock
 
 
2
Lord Abbett
 
 
3
Federated Funds
 
 
4
Wadell & Reed
 
 
5
John Hancock
 
 
 
 
Mutual Fund Investor Statements 2010
 
 
1
Blackrock
 
 
2
Lord Abbett
 
 
3
Federated Funds
 
 
4
Wadell & Reed
 
 
 
 
Mutual Fund Investor Statements 2009
 
 
1
Blackrock
 
 
2
Federated Funds
 
 
3
SEI
 
 
4
Wadell & Reed
 
 
5
MFS
 
 
 
 
Mutual Fund Investor Statements 2008
 
 
1
Blackrock
 
 
2
Federated Funds
 
 
3
OppenheimerFunds
 
 
4
Principal Financial
 
 
5
American Century
 
 
 
 
Mutual Fund Investor Statements 2007
 
 
1
Blackrock
 
 
2
Thrivent Financial
 
 
3
American Century
 
 
4
Federated Funds
 
 
5
OppenheimerFunds
 
 
 
 
Mutual Fund Investor Statements 2006
 
 
1
MFS
 
 
2
Blackrock
 
 
3
Thrivent Financial
 
 
4
American Century
 
 
5
OppenheimerFunds
 
;

Brokerage

Investor Statements are a critical line of communication between financial services firms and their clients. DALBAR's annual rankings indicate which firms are using this tool most effectively and efficiently to communicate with their clients.

 
 
 
Brokerage Investor Statements 2018
 
 
1
Pershing
 
 
2
Merrill Lynch
 
 
3
Morgan Stanley
 
 
4
Edward Jones
 
 
5
Raymond James
 
 
 
 
Brokerage Investor Statements 2017
 
 
1
Merrill Lynch
 
 
2
Pershing
 
 
3
Morgan Stanley
 
 
4
Edward Jones
 
 
5
Baird
 
 
 
 
Brokerage Investor Statements 2016
 
 
1
Merrill Lynch
 
 
2
Pershing
 
 
3
Morgan Stanley
 
 
4
Edward Jones
 
 
5
Raymond James
 
 
 
 
Brokerage Investor Statements 2015
 
 
1
Merrill Lynch
 
 
2
Edward Jones
 
 
3
Pershing
 
 
4
Morgan Stanley
 
 
5
Raymond James
 
 
 
 
Brokerage Investor Statements 2014
 
 
1
Edward Jones
 
 
2
Pershing
 
 
3
Morgan Stanley
 
 
4
Raymond James
 
 
5
Merrill Lynch
 
 
 
 
Brokerage Investor Statements 2013
 
 
1
Pershing
 
 
2
Morgan Stanley
 
 
3
Merrill Lynch
 
 
4
Raymond James
 
 
5
Edward Jones
 
 
 
 
Brokerage Investor Statements 2012
 
 
1
Morgan Stanley Smith Barney
 
 
2
Pershing
 
 
3
Merrill Lynch
 
 
4
Raymond James
 
 
5
National Financial
 
 
 
 
Brokerage Investor Statements 2011
 
 
1
Morgan Stanley Smith Barney
 
 
2
Pershing
 
 
3
Merrill Lynch
 
 
4
Raymond James
 
 
5
Baird
 
 
 
 
Brokerage Investor Statements 2010
 
 
1
Morgan Stanley Smith Barney
 
 
2
Merrill Lynch
 
 
3
Pershing
 
 
4
Raymond James
 
 
5
Edward Jones
 
 
 
 
Brokerage Investor Statements 2009
 
 
1
Pershing
 
 
2
Edward Jones
 
 
3
Morgan Stanley Smith Barney
 
 
4
Raymond James
 
 
5
UBS Financial Services
 
 
 
 
Brokerage Investor Statements 2008
 
 
1
Pershing
 
 
2
Edward Jones
 
 
3
LPL
 
 
4
Merrill Lynch
 
 
5
UBS Financial Services
 
 
 
 
Brokerage Investor Statements 2007
 
 
1
Edward Jones
 
 
2
Merrill Lynch
 
 
3
Raymond James
 
 
4
Pershing
 
 
5
Baird
 
 
 
 
Brokerage Investor Statements 2006
 
 
1
Merrill Lynch
 
 
2
Edward Jones
 
 
3
Pershing
 
 
4
Baird
 
 
5
National Financial
 
;

Defined Benefit Plan Participant

Investor Statements are a critical line of communication between financial services firms and their clients. DALBAR's annual rankings indicate which firms are using this tool most effectively and efficiently to communicate with their clients.

;

Defined Contribution Plan Participant

Investor Statements are a critical line of communication between financial services firms and their clients. DALBAR's annual rankings indicate which firms are using this tool most effectively and efficiently to communicate with their clients.

 
 
 
Defined Contribution Plan Participant Statements 2018
 
 
1
Merrill Lynch
 
 
2
Prudential Financial
 
 
3
MassMutual
 
 
4
Principal Financial Group
 
 
5
Securian
 
 
 
 
Defined Contribution Plan Participant Statements 2017
 
 
1
Merrill Lynch
 
 
2
Prudential Financial
 
 
3
MassMutual
 
 
4
Principal Financial Group
 
 
5
Securian
 
 
 
 
Defined Contribution Plan Participant Statements 2016
 
 
1
Bank of America Merrill Lynch
 
 
2
Prudential Financial
 
 
3
MassMutual
 
 
4
Principal Financial Group
 
 
5
Securian
 
 
 
 
Defined Contribution Plan Participant Statements 2015
 
 
1
Merrill Lynch
 
 
2
Prudential Financial
 
 
3
MassMutual
 
 
4
T. Rowe Price
 
 
5
Principal Financial Group
 
 
 
 
Defined Contribution Plan Participant Statements 2014
 
 
1
Merrill Lynch
 
 
2
Prudential Financial
 
 
3
MassMutual
 
 
4
Principal Financial Group
 
 
5
T.Rowe Price
 
 
 
 
Defined Contribution Plan Participant Statements 2013
 
 
1
Merrill Lynch
 
 
2
Prudential Financial
 
 
3
MassMutual
 
 
4
Securian
 
 
5
T.Rowe Price
 
 
 
 
Defined Contribution Plan Participant Statements 2012
 
 
1
Merrill Lynch
 
 
2
Prudential Financial
 
 
3
MassMutual
 
 
4
Securian
 
 
5
T.Rowe Price
 
 
 
 
Defined Contribution Plan Participant Statements 2011
 
 
1
Merrill Lynch
 
 
2
Principal Financial
 
 
3
T.Rowe Price
 
 
4
MassMutual
 
 
5
Diversified
 
 
 
 
Defined Contribution Plan Participant Statements 2010
 
 
1
THE HARTFORD
 
 
2
Merrill Lynch
 
 
3
BNY Mellon
 
 
4
T.Rowe Price
 
 
5
Prudential Financial
 
 
 
 
Defined Contribution Plan Participant Statements 2009
 
 
1
Prudential Financial
 
 
2
T.Rowe Price
 
 
3
THE HARTFORD
 
 
4
PNC Global Investment Servicing
 
 
5
Merrill Lynch
 
 
 
 
Defined Contribution Plan Participant Statements 2008
 
 
1
Prudential Financial
 
 
2
Prudential Summary Statement 2
 
 
3
Merrill Lynch
 
 
4
THE HARTFORD
 
 
 
 
Defined Contribution Plan Participant Statements 2007
 
 
1
Merrill Lynch
 
 
2
PFPC
 
 
3
T.Rowe Price
 
 
4
Securian
 
 
5
Principal Financial
 
 
 
 
Defined Contribution Plan Participant Statements 2006
 
 
1
Securian
 
 
2
Merrill Lynch
 
 
3
PFPC
 
 
4
T.Rowe Price
 
;

Total Retirement

Investor Statements are a critical line of communication between financial services firms and their clients. DALBAR's annual rankings indicate which firms are using this tool most effectively and efficiently to communicate with their clients.

 
 
 
Total Retirement Plan Participant Statements 2018
 
 
1
Prudential Financial
 
 
2
Merrill Lynch
 
 
3
MassMutual
 
 
4
Principal Financial Group
 
 
5
TIAA
 
;

For more information about DALBAR's SQM Program, please contact Jamie Josephs at 617.624.7159.

Email Jamie Josephs

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DALBAR, Inc. is the nation's leading financial services market research firm and performs a variety of ratings and evaluations of practices and communications that are committed to raising the standards of excellence in the financial services and healthcare industries.

With offices in both the US and Canada, DALBAR develops standards and measurement systems that improve the quality of products, service and compliance for the retirement, mutual fund, broker/dealer, discount brokerage, life insurance, healthcare and banking industries.

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