2010 Explanation of Benefits ReviewDalbar's communications experts take an in depth look at the most important piece of healthcare client communications, the Explanation of Benefits Statement (EOB). EOBs from leading firms are compared and best practices are identified. The report includes samples of best in class features as well as a ranking of the industry's leading firms.

Customized EOB AnalysisThe Explanation of Benefits is a critical client communications. Get customized analysis of the strengths and weaknesses of your firm's EOB design, layout and content according to your firm's specific objectives. The customized evaluation is based on industry best practices, subscriber needs and preferences, regulatory requirements and technological innovations.

Gap Analysis of your EOBBased on observations made during Dalbar's 2010 EOB Analysis, Dalbar creates a detailed assessment of your Explanation of Benefits Statement including scoring details and opportunities for improvement prioritized by Dalbar.

EOB RoundtableThe EOB Roundtable is a one-day event that will bring together communications managers and consultants who are responsible for the development and delivery of EOBs to hear from experts and converse with peers on how to improve this vital document.

Communications Seal EvaluationAn evaluation determining whether written communication qualifies for a third party endorsement of excellence by Dalbar and establishes the organization as an industry leader in this critical area.

Health Care Website Review A report by Dalbar's e-Business team comparing leading healthcare websites. Includes an overview of the competitive landscape, innovative features and best practices.