2010 Explanation of Benefits ReviewDalbar's communications experts take an in depth look at the most important piece of healthcare client communications, the Explanation of Benefits Statement (EOB). EOBs from leading firms are compared and best practices are identified. The report includes samples of best in class features as well as a ranking of the industry's leading firms.

Customized EOB AnalysisThe Explanation of Benefits is a critical client communications. Get customized analysis of the strengths and weaknesses of your firm's EOB design, layout and content according to your firm's specific objectives. The customized evaluation is based on industry best practices, subscriber needs and preferences, regulatory requirements and technological innovations.